Solved! Keep on having to update my antivirus for Windows 10

[hunterdual]

Some of my specs if it even matters...

Operating System
Windows 10 Home 64-bit
CPU
AMD Ryzen 5 1500X
14nm Technology
RAM
8.00GB Single-Channel Unknown @ 1235MHz
Motherboard
MSI B350M GAMING PRO (MS-7A39) (AM4)
Graphics
G2460 (1920x1080@144Hz)
4095MB NVIDIA GeForce GTX 1070 (MSI)
Storage
223GB SanDisk SDSSDA240G (SATA (SSD))
931GB Western Digital WDC WD10EZEX-08WN4A0 (SATA )
Optical Drives
ASUS DRW-24F1ST
Audio
Realtek High Definition Audio

I've been having other issues with my computer before as well, but this one seems to be bugging a lot. Every time I boot up my system, it seems fine. but then when I check updates, it says I have to update Windows Antivirus. And, this happens every time I boot up my PC or after gaming a little and my game crashes, realizing that I have to update my antivirus again. Even if I'm not gaming, but just chilling on it, after like 2 hours or so it tells I have to update it again. I have a feeling I have some sort of virus on it, if I have to keep doing this.

Thanks for reading and I hope we can solve this issue.

 

[USAFRet]

Question...
Have you ever participated in the Win 10 Insider program?

 

[hunterdual]

I don't know what that is?

 

[USAFRet]

I don't know what that is?

So that would be a No.
Gotcha...

 

[hunterdual]

no luck yet?

 

[USAFRet]

no luck yet?

Nothing yet...we're grasping at straws.

 

[JustSomeJoe]

At the risk of stating the obvious...
https/cloudblogs.microsoft.com/microsoftsecure/2013/07/25/why-does-my-av-software-keep-turning-off/

Most likely cause is either some other AV/Security product or you've caught something nasty.

 

[USAFRet]

At the risk of stating the obvious...
https/cloudblogs.microsoft.com/microsoftsecure/2013/07/25/why-does-my-av-software-keep-turning-off/

Most likely cause is either some other AV/Security product or you've caught something nasty.

No, this is different. AV is running just fine.
The Windows automatic Update selection button will not stay ON.

 

[Ralston18]

Something like the following perhaps....

"Note: Not all features in an update will work on all devices. A device may not be able to receive updates if the device hardware is incompatible, lacks current drivers, or is otherwise outside the original equipment manufacturer’s (OEM) support period."

Source link:

https/support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

Microsoft simply disabling updates.

 

[USAFRet]

Something like the following perhaps....

"Note: Not all features in an update will work on all devices. A device may not be able to receive updates if the device hardware is incompatible, lacks current drivers, or is otherwise outside the original equipment manufacturer’s (OEM) support period."

Source link:

https/support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet

Microsoft simply disabling updates.

Very strange.
A not quite 3 year old Asus Transformer, originally came with 8.1.
Updated to Win 10 Home just fine. Now on 1803 April release.

Telling it to manually Check For Updates works fine.

It's just that the Automatic Update button does not stay ON.

 

[Ralston18]

Registry?

https/www.sysmiks.com/how-to-disable-windows-automatic-update-using-registry-editor-and-services/

Mine is set at 1. Disable.

 

[USAFRet]

Registry?

https/www.sysmiks.com/how-to-disable-windows-automatic-update-using-registry-editor-and-services/

Mine is set at 1. Disable.

Nope.
[strike]Mine is set to 0. Enable.[/strike]
That key doesn't even exist.
All I have under AU is NoAutoReboot, set to 0.

 

[USAFRet]

Creating the key NoAutoUpdate, set to 0....no effect.
Same problem.

 

[Ralston18]

Double-checked. I stand corrected. Same here. Thank you.

However, the key can be added to the registry as I understand the link. Moot if not there to begin with.

Further down the link there is another configuration option via services.msc

Mine is set at Manual. There is a "Disabled" option.

 

[USAFRet]

In Services:

Set to Manual and Running
Change it to Automatic and Running
Reboot

No change. Condition exists as before.

 

[Ralston18]

Interesting....

I poked around some and looked for some possible relationship between metered connections and the data limits.

Premise being "data maxed, no update".

No noted impact on my Automatic Update button. Using Windows 10 Pro. No way to test or investigate Windows 10 Home.

 

[USAFRet]

My Win 10 Pro systems work as advertised.
Just this Win 10 Home install.

Under Advanced, no limit set on download or upload amounts.

 

[Ralston18]

Group Policy?

There is an option, Configure Automatic Updates" with three buttons:

Not configured, Enabled, Disabled.

Also appears that Maintenance Scheduling is involved.

Not at all a strong Group Policy person here. But I did note a variety of other available GP Windows Update settings - no way to know what the relationships and corresponding behaviors would be with respect to the button.

Comparing the settings between two systems would be tedious but could turn up some difference.

 

[USAFRet]

And Group Policy is not available in Home...

When I have time, I'm going to have to crank up a new Win 10 Home install in a VM, and see what happens.

 

[Ralston18]

Question: Via Powershell, what are the results of:

get-service wuauserv

Results should show Status, Name, DisplayName

Can wuauserv be started and stopped via "net start wuauserv" and net stop wuauserv" respectively?

Any effect on the Update button when wuauserv is running or is not running?

 

[USAFRet]

Question: Via Powershell, what are the results of:

get-service wuauserv

Results should show Status, Name, DisplayName

Can wuauserv be started and stopped via "net start wuauserv" and net stop wuauserv" respectively?

Any effect on the Update button when wuauserv is running or is not running?

1. Already running
Turn it OFF then ON again, reboot.
no change

2. Turn wuauserv OFF.
No change