keyboad typing 2 joined letters

Nesbert03

Commendable
Nov 28, 2016
1
0
1,510
Hello, why is my msi laptop typing 2 joined letters at a time for example o the 'n' key it comes up as 'nb' please help , why is it like that!!!
 
Hello, Nesbert:

a) Restart the computer. If that doesn't work:
b) Check MSI's support page for any input drivers. If that doesn't work:
c) Shut down the computer and carefully remove both keys using a flat, blunt blade (e.g. a table knife). Check for any crud or goo that may have amassed. Use a damp cloth if necessary. If that doesn't work:
d) Back-up your files and perform a factory reset. If that doesn't work:
c) Check your warranty details and contact MSI for an RMA.

Best of luck,
GreyCatz.