Keyboard keys not working

Apr 24, 2018
1
0
10
0
After replacing the battery in my alienware 17r3 2 keys on keyboard stopped working. The number 4 key on numeric pad and the delete key on main layout
 
NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
 
NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

You may also want to try updating the Synaptics Driver if the above doesn't help.
 
Thread starter Similar threads Forum Replies Date
E Laptop Tech Support 5
D Laptop Tech Support 0
M Laptop Tech Support 1
C Laptop Tech Support 0
Windorey Laptop Tech Support 4
G Laptop Tech Support 0
Venura_Ganuka Laptop Tech Support 5
D Laptop Tech Support 3
ony308 Laptop Tech Support 2
G Laptop Tech Support 2
T Laptop Tech Support 0
P Laptop Tech Support 4
Ruddman20 Laptop Tech Support 1
tmaxx Laptop Tech Support 0
T Laptop Tech Support 1
vitalApocalypse Laptop Tech Support 1
A Laptop Tech Support 0
vronti Laptop Tech Support 0
O Laptop Tech Support 1
sketchameeny Laptop Tech Support 1

ASK THE COMMUNITY