• We hope you have a fantastic holiday season to close out 2025! Thank you all so much for being part of the Tom's Guide community!

Laptop black screen

NUJABE

Commendable
Oct 20, 2016
1
0
1,510
Hello I need help okay so I have a HP laptop it's on Windows 10 and everytime I boot it up it seems to be fine but on the login it's a black screen but when I plug it up to the external monitor everything is perfect but the thing is when I click on an app or example control alt delete it shows up on my laptop screen is it a dead screen or do I have a lot of stuff on my desktop? Please help
 
Does the BIOS screen show normally on the laptop screen? When exactly does it go black? Is it fully black with no light or can you see a backlight? Any more details about the issue like what happened before the issue started?