Laptop does not connect to internet through wireless, ethernet and hotspot. Network availible but wont connect ?

[Askanii]

My brother took his laptop to a friends house and tried connecting to their internet (it never connected) but since he came back last night his laptop wont connect to internet via wireless, ethernet cable and even his phone hotspot. Up until yesterday he was connected through wireless and his phone hotspot. We would appreciate some guidence here, Any suggestions guys ?

 

[webworkings]

Try this....

First, make sure your laptop is 'not' connected to the modem/router via an Ethernet cable and follow the steps:

1. Go to "Control Panel".

2. Next go to "Network and Internet" and then "Network and Sharing".

3. Now click on "Manage Wireless Networks".

4. On this screen, remove all wireless connections by "right clicking" on it and select "Remove network" from the drop down menu.

5. After doing this, close the windows and scan for the "Wi-Fi networks".

6. Click on the available network that you want to access and select "connect".

7. It takes a moment, but then you will be asked to give a password for your Wi-Fi connection. Type in the password and click the "connect" button.

It should now be connected.

NOTE: If this doesn't work, you may want to reset your modem/router, and then once it is fully loaded again, repeat the above steps.