Laptop doesn't turn on (help)

[Kuber Dahal]

Sorry if this thread is a duplicate.
So, I was doing regular things on my laptop and it froze randomly. I decided to take the battery out and restart the laptop. After taking the battery out, the laptop doesn't turn on. No lights are turning on when I plugin my charger except for the one next to the the power plug on the side.
I've tried taking my battery and charger off, and holding the power button for 30 seconds but it doesn't seem to work. I've also left my battery out for like an out, but it doesn't work as well. I saw some suggestions that has something to do with the RAM, but do I really have to mess with the RAM?
Any help will be appreciated as I have some important files in my computer.
Thank you!

 

[Laptop_Nerd]

Hi,

Here are some more troubleshooting steps that may help.
- Start by doing a hard reboot, remove the battery and unplug the AC adapter then press and hold the power button for 20 seconds then try booting it up again.
- If this will not work, do test the AC adapter if it's working properly. Remove the battery and power the laptop with just the AC adapter connected and see if it will boot up or not. do also try a different AC adapter that has the same voltage and see if it will work or not.
- Proceed with reseating the RAM's if trying a different AC adapter will not work, remove them all for couple of seconds then put them back in making sure everything is seated properly.
- If it will still not work, connect an external monitor and see if you'll get any display from it. If there's a display on the external monitor that could mean that the problem is the built in display.
- But if there's still no display on the external monitor that means the problem lies in the motherboard.