Solved! Laptop GPU Problems

[Creeper_Pro20]

Hello everyone,

I have an HP G72-a10EV laptop and it came with 2 gpus. Integrated intel hd graphics and with an ati mobility radeon hd 5470. When I got it it was running perfectly fine. But when I upgraded it to Windows 10, it coudln't boot to it (because windows 10 were not correctly downloaded) and it was rebooting all the time. I formatted it and got it back to 7. After the downgrade I installed first of all the integrated graphics drivers but when I was installing the ATI ones (from HP webstie), the screen went black. After booting into recovery mode and uninstalling the ATI drivers, everything was fine again. I googled it, I saw youtube videos nothing. Can someone help me out please?


Laptop Specs:
OS: Windows 7 Home Premium 64-bit
Service Pack: 1
GPU: Integrated intel hd graphics and ATI mobility radeon hd 5470 (switchable)
CPU: Intel core i3 2,26GHz
RAM: 3GB

 

[velo3100]

Have you tried using DDU?

 

[Creeper_Pro20]

No but i wil try it

 

[Creeper_Pro20]

DDU didn't worked either but when I was trying to reinstall the catalyst control center, i clicked custom setup and I selected all the components. While selecting components, it asked me to install microsoft c++ 2010 x64 redistributable. The setup failed to install it. I manually found it and downloaded it on microsoft's website and after trying to install it, it told me that there is a newer version installed. I took a look at the control panel -> uninstall programs and I saw tons of microsoft visual c++ 2005 redistributable (x64), different versions of the same program but in 2008 and some on 2010, 2013, 2012 and even on 2015. Shall I remove them all?

 

[velo3100]

Try with them on.

 

[Creeper_Pro20]

I tryied putting a SSD 120GB inside it and installed windows 7 to it. The same results. The screen went black. Probably it is not the redistributable c++. Maybe the gpu is broken or something?

 

[velo3100]

Does the screen go black when it is using the intel drivers?

 

[Creeper_Pro20]

Does the screen go black when it is using the intel drivers?

No. When it is using the intel gpu it is working fine. Everything goes hell after I install and the ATI drivers

 

[Creeper_Pro20]

I recently found out that these were not switchable graphics. It downloads seperately each gpus control panel. Maybe I have to find switchable graphics driver?

 

[velo3100]

What do you mean they are not switchable? Do you have the amd version of g sync?

 

[Creeper_Pro20]

I found out that the ATI gpu was actually broken because of overheat. I don't know exactly why it happened but guys thanks for your effort.

 

[COLGeek]

BA selected by COLGeek. Thread closed.