Laptop not detecting 860m video card

Mr_Erving

Estimable
Jan 19, 2016
4
0
4,510
So I finally decided to upgrade to windows 10 and the upgrade went smoothly. I went into device manager to make sure everything was fine, but it wasn't. I reealised my 860m was not showing up. Then i realized I just had to uninstall my old display driver and then install a windows 10 one which i got from geforce.com. In the installer it just said it could not detect compatabile hardwarwe. It is about a 2-3 year old Alienware latptop from dell.
 
I'd try double checking nvidia's site to make sure you have the right driver. I've downloaded a driver in the past and had the same issue with another card turns out it was the wrong driver.
 


Just double checked, it's the right driver
 


it's also not showing up in device manager either
 
Ok, finally found a solution where i restarted in advanced mode and this default windows adapter came up under display adapters in device manager. Then I just clicked update driver software and it worked.