My laptop isn't powering down fully. It could be fully charged when I click shutdown and if I unplug it and come back to it a few hours later it's battery is flat. Clicking shutdown and windows brings me through the regular shutdown screen and then the screen goes black as it should.
A few things to note, I am definitely clicking shut down and not sleep mode or just closing the lid - it's 100% shut down I'm clicking. Fast boot is disabled - I've checked through bios and windows settings. I don't suspect it's a faulty battery.
There's a LED on the caps lock button, if i have caps lock on and shut down the laptop the LED remains on as if the laptop is still powered on. The laptop will still generate heat until the battery runs out as if it's still running and lastly, to switch back on the laptop I have to hold down the power button to do a hard power off before I can press the power button to switch on the laptop.
A few things to note, I am definitely clicking shut down and not sleep mode or just closing the lid - it's 100% shut down I'm clicking. Fast boot is disabled - I've checked through bios and windows settings. I don't suspect it's a faulty battery.
There's a LED on the caps lock button, if i have caps lock on and shut down the laptop the LED remains on as if the laptop is still powered on. The laptop will still generate heat until the battery runs out as if it's still running and lastly, to switch back on the laptop I have to hold down the power button to do a hard power off before I can press the power button to switch on the laptop.