When I boot my laptop normally, it loads up, the spinning charms and the logo, then goes straight to a black lit screen. I believe it is frozen as it does not respond to anything.
When I press F8 and choose to boot in safe mode however, it works fine.
I've tried looking for the problem, by doing virus scans, scan /now, I uninstalled the graphics driver and restarted the laptop, for a few minutes all was good then it went back on the black screen. I looked at the event log and it shows a "The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0001" error. I'm not very tech savvy and I've spent hours on google trying to find a solution but to no avail. I need help, I am a student and I do not have the money to buy a new laptop. Thankyou.
When I press F8 and choose to boot in safe mode however, it works fine.
I've tried looking for the problem, by doing virus scans, scan /now, I uninstalled the graphics driver and restarted the laptop, for a few minutes all was good then it went back on the black screen. I looked at the event log and it shows a "The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0001" error. I'm not very tech savvy and I've spent hours on google trying to find a solution but to no avail. I need help, I am a student and I do not have the money to buy a new laptop. Thankyou.