Laptop playback problem

[congaman59]

For about 3 weeks now I am experiencing a video playback problem. The video hiccups and there is a Buzzing or a feedback loop for a second. It seems to happen randomly. I thought I had turned off hardware acceleration. Then I found out from a tech at Nvidia that in windows7 hardware acceleration is set to maximum and greyed out. I called Dell and we tried a bunch of things uninstalled and re-installed the video drivers (both the Intel and Nvidia one) I am now facing a MOBO replacement cause of course the video card is on the MOBO. I am linking to a video you can watch on YouTube. It occurs at 28 seconds in and another time near the end.
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Here is a resent info.nfo file
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name JAN-LAPTOP
System Manufacturer Dell Inc.
System Model Dell System XPS L702X
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2760QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Dell Inc. A19, 9/7/2012
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Jan-Laptop\Jan
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 5.90 GB
Available Physical Memory 2.88 GB
Total Virtual Memory 11.8 GB
Available Virtual Memory 8.68 GB
Page File Space 5.90 GB
Page File C:\pagefile.sys

I/O Port 0x00000000-0x0000001F Direct memory access controller
I/O Port 0x00000000-0x0000001F PCI bus

Memory Address 0xF0000000-0xF20FFFFF 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
Memory Address 0xF0000000-0xF20FFFFF NVIDIA GeForce GT 555M

Memory Address 0xF3B00000-0xF3BFFFFF Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12
Memory Address 0xF3B00000-0xF3BFFFFF Intel(R) Centrino(R) Advanced-N 6230

Memory Address 0xF3000000-0xF30FFFFF Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
Memory Address 0xF3000000-0xF30FFFFF Realtek PCIe GBE Family Controller

I/O Port 0x00000070-0x00000077 System CMOS/real time clock
I/O Port 0x00000070-0x00000077 Motherboard resources

I/O Port 0x00002000-0x00002FFF Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
I/O Port 0x00002000-0x00002FFF Realtek PCIe GBE Family Controller

Memory Address 0xF3A00000-0xF3A01FFF Renesas Electronics USB 3.0 Host Controller
Memory Address 0xF3A00000-0xF3A01FFF Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16

IRQ 16 Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18
IRQ 16 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
IRQ 16 NVIDIA GeForce GT 555M
IRQ 16 Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10
IRQ 16 Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
IRQ 16 Intel(R) Management Engine Interface

IRQ 17 Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A
IRQ 17 Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12

IRQ 19 Intel(R) 6 Series/C200 Series Chipset Family 6 Port SATA AHCI Controller - 1C03
IRQ 19 Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16

Memory Address 0xA0000-0xBFFFF Intel(R) HD Graphics 3000
Memory Address 0xA0000-0xBFFFF PCI bus

Memory Address 0xC0000000-0xD3FFFFFF 2nd generation Intel® Core™ processor family PCI Express Controller - 0101
Memory Address 0xC0000000-0xD3FFFFFF NVIDIA GeForce GT 555M

Name NVIDIA GeForce GT 555M
PNP Device ID PCI\VEN_10DE&DEV_124D&SUBSYS_05711028&REV_A1\4&4DCA75F&0&0008
Adapter Type GeForce GT 555M, NVIDIA compatible
Adapter Description NVIDIA GeForce GT 555M
Adapter RAM (1,073,741,824) bytes
Installed Drivers nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver Version 9.18.13.4752
INF File oem131.inf (Section020 section)
Color Planes Not Available
Color Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
Memory Address 0xF0000000-0xF20FFFFF
Memory Address 0xC0000000-0xD3FFFFFF
Memory Address 0xD0000000-0xD3FFFFFF
I/O Port 0x00004F80-0x00004FFF
IRQ Channel IRQ 16
Driver c:\windows\system32\drivers\nvlddmkm.sys (9.18.13.4752, 9.81 MB (10,284,872 bytes), 2/14/2015 6:49 PM)

Name Intel(R) HD Graphics 3000
PNP Device ID PCI\VEN_8086&DEV_0126&SUBSYS_05711028&REV_09\3&11583659&0&10
Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) HD Graphics 3000
Adapter RAM (2,084,569,088) bytes
Installed Drivers igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver Version 9.17.10.3347
INF File oem40.inf (iSNBM0 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1600 x 900 x 60 hertz
Bits/Pixel 32
Memory Address 0xF2400000-0xF27FFFFF
Memory Address 0xE0000000-0xEFFFFFFF
I/O Port 0x00005000-0x0000503F
IRQ Channel IRQ 4294967285
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\igdkmd64.sys (9.17.10.3347, 5.11 MB (5,363,200 bytes), 10/31/2013 10:28 AM)

If you need anything more let me know.
Thanks,

 

[darkbreeze]

Start with making sure your power profile in control panel is set to Performance. If you have two RAM modules installed, remove one and try it. If it still does it, switch them out and try it again. Make sure the graphics adapter in the bios is set to your Nvidia adapter.