Laptop screen goes black when moved

praveen_khm

Estimable
Feb 5, 2015
3
0
4,510
0
Hi,

I have a laptop and the screen turns off every time I move it. This happens only when the AC adapter is not connected. In case I connect the charger, the screen comes back to life. It is a dell laptop. Also, it does not mean the laptop is shut down. Just that the screen goes black and there is a faint picture still visible. If this happens while watching a movie, the sound is still alive, but no picture (almost faint looking images)

As I have read on the forum, disassembling and reassembling everything might work, but since I have never opened a laptop before, I was wondering if that is the last solution (apart from going to a repair center).

-Praveen
 

naturesninja

Honorable
Dec 15, 2013
390
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Before you do anything like take it apart, double check your power settings for what happens to the screen when running on battery. But it does sound like maybe a bad lid switch. It's worth a shot though.
 

praveen_khm

Estimable
Feb 5, 2015
3
0
4,510
0
Thanks for the answer. However, if it is a bad switch, it should go off even when powered by AC adapter which is not the case. This happens only when running on the battery.,
 

naturesninja

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Dec 15, 2013
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True, have you "upgraded" to windows 10 by chance? Possible driver issues, as similar things were happening to my wife's laptop afterward, until I updated the drivers. Also, try switching to high performance power mode under running on battery, if that works, I would guess driver issues.
 

naturesninja

Honorable
Dec 15, 2013
390
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Also, update your drivers through the laptop manufacture's website, not through device manager for the best optimal ones, and not generic "this should work" ones that windows will give you.
 
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