Solved! Laptop shutting down + black sceen

eunhaelee415

Prominent
Jan 8, 2019
4
0
510
0
Hello!!! this morning i opened my laptop to clean the fan as it's shutting down by itself too many times to count, i have this problem for years only recently i realised when the cpu is 50% or above the laptop just shuts down. This happens when i listen to music, watch videos (in vlc or a browser) and play video games. I don't what to do, i try updating audio driver (since it the audio graph isolatin processor eating up cpu) but it said it's up to date. (The laptop speakers doesn't work since long ago, I'm using other speakers or earphones)

Anyway after the clean up i assembled it again and turned it on, the screen is BLACK
 
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.

You may also want to try hitting CTRL + SHIFT + WIN + B to try and reset your graphics driver as another possible fix.
 
Try this...

1. Turn the laptop off (not sleep or hibernate but off).
2. Connect an external monitor to the laptop.
3. Turn on the external monitor.
4. Turn on the laptop.

NOTE: You may have to press an "external monitor" button. Could be the f4 button or a button with two monitors on it, for the external monitor to work.

If you can see fine on the external monitor, then your attached display, or the ribbon cable that connects it, are your problem.

If you can't see on the external monitor at all, or the problem occurs on the external monitor as well, then it is probably the graphics card/GPU that is the problem, which may require the motherboard be replaced.

You may also want to try hitting CTRL + SHIFT + WIN + B to try and reset your graphics driver as another possible fix.
 

eunhaelee415

Prominent
Jan 8, 2019
4
0
510
0


Thank you for the suggestion i will try it and see if it works!!!
 
Thread starter Similar threads Forum Replies Date
T Laptop Tech Support 2
tornadotayte Laptop Tech Support 0
Ianjbuk Laptop Tech Support 5
Conquest90 Laptop Tech Support 2
1 Laptop Tech Support 0
J Laptop Tech Support 5
LegendOfZirkle Laptop Tech Support 0
akira2070 Laptop Tech Support 0
K Laptop Tech Support 5
A Laptop Tech Support 2
G Laptop Tech Support 1
S Laptop Tech Support 6
E Laptop Tech Support 3
F Laptop Tech Support 1
TheHel1x Laptop Tech Support 3
T Laptop Tech Support 1
E Laptop Tech Support 1
M Laptop Tech Support 2
K Laptop Tech Support 7
J Laptop Tech Support 3
Similar threads
Question Laptops shuts unexpectedly at 17% battery without any low battery warning
Question Laptop will shut off when unplugged
Question HP stream laptop not shutting down completely
Question Laptop shuts down when under load
Question Laptop shuts off while under heavy/light load
Question HP laptop abruptly shut off.. will not power back on?
Question Laptop shuts off after a few minutes
Question Shutting down my laptop mid use and My game is choppy
Discussion My laptop screen turned black and shut down when I Enabled Intel(R) HD Graphics 620 driver
I shut down my laptop while reverting my drivers. Only black screen afterwards.
I press alt + f4 and then enter to shut down my hp laptop, then after sometime when i reopen my laptop the screen show black b
HP Laptop shut it down now when I turn it on the lights blink including caps lock and screen stays black what do i do?
It's hard to say but my Asus laptop keeps loading at the ASUS IN SEARCH OF INCREDIBLE then goes to a black screen then shuts o
laptop does not shut down but becomes unresponsive with black screen and hdd light on
Toshiba Laptop - Blackscreened - will not shut down
My laptop after closing it shut entered,perhaps sleep mode. Whenever I turn it back on I only get a black screen though it see
Laptop screen goes black and then computer shuts of as soon as i play games
Laptop still on after shutting down (black screen)
Laptop Problem. Turns on, black screen, fan tries to spin then stops, shuts down.
laptop shut down & sometime black screen randomly while gaming only !!

ASK THE COMMUNITY

TRENDING THREADS