Hi all,
We recently got a modem upgrade which entailed a new wifi network and a new password. For some reason, my laptop is the only one that can't connect to the new network. It will show all of the available networks and will TRY to connect to the new one, but it will always end up with a Limited connection.
I had thought that it was due to my wifi card (my laptop is a 4-year old ASUS X550L on Windows 8.1 but it has always worked like a dream) because everything else's gadgets were working, so I bought one and when I installed it, it gave me an option called Wifi 2, which essentially copied the same networks I could see on the main connection (labeled Wifi), and to which I could finally connect to the new network.
When I got to the office, I was surprised to find out that my laptop automatically connected to the office network with no issues, even without the dongle, so it was working fine as per usual. Not a hitch or anything! So my conclusion now is, it's the new network at home. I've tried EVERYTHING. I've read through all the fixes and have tried them all, except for that one fix that mentioned going into CMD and manually deleting the network. (I won't do that unless I have to because I'm afraid to break something -- I'm no techie!)
Please, if you could suggest any other fixes or even WHY this is happening that would be a great help. Although the dongle works fine, it's annoying, because if it gets bumped, the connection is lost, and I don't want to keep using it if I really don't have to.
Fixes I've tried --
1. Forgetting the new network; retyping in the password;
2. Shutting down the router, turning it on again;
3. Shutting down the computer, turning it on agan;
4. CMD > Run as admin > netsh winsock reset > reset laptop
5. Device Manager > checking the drivers/disabling or uninstalling the wifi card
6. Directly connecting to the internet via LAN works
(As I typed this, the dongle got bumped and disconnected me from the wifi and it's SO FRUSTRATING because I'm thinking it's some setting now with the new router but I can't go into it to check)
Any suggestions? Thank you in advance!
We recently got a modem upgrade which entailed a new wifi network and a new password. For some reason, my laptop is the only one that can't connect to the new network. It will show all of the available networks and will TRY to connect to the new one, but it will always end up with a Limited connection.
I had thought that it was due to my wifi card (my laptop is a 4-year old ASUS X550L on Windows 8.1 but it has always worked like a dream) because everything else's gadgets were working, so I bought one and when I installed it, it gave me an option called Wifi 2, which essentially copied the same networks I could see on the main connection (labeled Wifi), and to which I could finally connect to the new network.
When I got to the office, I was surprised to find out that my laptop automatically connected to the office network with no issues, even without the dongle, so it was working fine as per usual. Not a hitch or anything! So my conclusion now is, it's the new network at home. I've tried EVERYTHING. I've read through all the fixes and have tried them all, except for that one fix that mentioned going into CMD and manually deleting the network. (I won't do that unless I have to because I'm afraid to break something -- I'm no techie!)
Please, if you could suggest any other fixes or even WHY this is happening that would be a great help. Although the dongle works fine, it's annoying, because if it gets bumped, the connection is lost, and I don't want to keep using it if I really don't have to.
Fixes I've tried --
1. Forgetting the new network; retyping in the password;
2. Shutting down the router, turning it on again;
3. Shutting down the computer, turning it on agan;
4. CMD > Run as admin > netsh winsock reset > reset laptop
5. Device Manager > checking the drivers/disabling or uninstalling the wifi card
6. Directly connecting to the internet via LAN works
(As I typed this, the dongle got bumped and disconnected me from the wifi and it's SO FRUSTRATING because I'm thinking it's some setting now with the new router but I can't go into it to check)
Any suggestions? Thank you in advance!