Lenovo all in one won't boot after Windows 10 update May 2018

[lunnfran]

I have a Lenovo B50-30 all in one computer. After most recent Windows 10 update (May 2018), my computer will not boot. I have been on the phone with Microsoft multiple times, tried changing boot sequence, downloaded windows file, but computer won't boot from USB.

 

[andymoss461]

After much effort, we found a solution that worked. Go into BIOS (press F! as the computer boots), go to the Security tab and disabled Lenovo service engine. Then computer booted up, finished the Windows update and is now working!!!

Afterwards, we found this information about the service engine:http/news.lenovo.com/news-releases/lenovo-statement-on-lenovo-service-engine-lse-bios.htm
and this article on this site:https/www.tomsguide.com/us/how-to-lenovo-bootkit-removal,news-21456.html

I hope this solution works for others who are having similar difficulties.

Thanks for not disappearing after finding the solution - have had my parents on the phone with the same issue and this seems to have fixed it.

 

[mit.raj.88]

After much effort, we found a solution that worked. Go into BIOS (press F! as the computer boots), go to the Security tab and disabled Lenovo service engine. Then computer booted up, finished the Windows update and is now working!!!

Afterwards, we found this information about the service engine:http/news.lenovo.com/news-releases/lenovo-statement-on-lenovo-service-engine-lse-bios.htm
and this article on this site:https/www.tomsguide.com/us/how-to-lenovo-bootkit-removal,news-21456.html

I hope this solution works for others who are having similar difficulties.

 

[mit.raj.88]

Thank you so much for sharing the answer. My lenovo system worked after disabling the LSE. then proper windows update worked. Now system opened.

Thanks.

After much effort, we found a solution that worked. Go into BIOS (press F! as the computer boots), go to the Security tab and disabled Lenovo service engine. Then computer booted up, finished the Windows update and is now working!!!

Afterwards, we found this information about the service engine:http/news.lenovo.com/news-releases/lenovo-statement-on-lenovo-service-engine-lse-bios.htm
and this article on this site:https/www.tomsguide.com/us/how-to-lenovo-bootkit-removal,news-21456.html

I hope this solution works for others who are having similar difficulties.

 

[sandallshelly]

This solution also worked for me - thank you so much for sharing! After running Fresh Start in Windows, computer froze up on black screen with Lenovo logo and wouldn't boot from this screen even after numerous restarts. Disabling the LSE solved the problem and Windows began installing.

After much effort, we found a solution that worked. Go into BIOS (press F! as the computer boots), go to the Security tab and disabled Lenovo service engine. Then computer booted up, finished the Windows update and is now working!!!

Afterwards, we found this information about the service engine:http/news.lenovo.com/news-releases/lenovo-statement-on-lenovo-service-engine-lse-bios.htm
and this article on this site:https/www.tomsguide.com/us/how-to-lenovo-bootkit-removal,news-21456.html

I hope this solution works for others who are having similar difficulties.