Hi, my Lenovo Ideapad 320 started malfunctioning a while ago. It seemed to happen after installing a Lenovo system update. The laptop won’t do anything unless it’s on charge. When I press the power button while it is on charge, the power button LED and the LED near the SD card slot power up, the display flickers black for a moment but remains off (which implies it’s still functional). The fan also turns on.
Here’s what we tried:
The local repair shop we brought the laptop to ran a diagnostics and suggested that the motherboard is fried and requires replacement. We do believe that the motherboard malfunctioning is the case we have here but I wanted to see if I could resort anywhere else before purchasing a whole new computer or getting the motherboard replaced by professionals.
Thanks in advance.
Here’s what we tried:
- Holding the power for 20 seconds with battery and charger unplugged
- Holding the power button for 30 seconds
- Powering it on with no battery but charger plugged in
- Trying an external monitor and pressing the external monitor button
- Pressing this random tiny button located directly next to the power light next to the SD card slot
- Taking the RAM out, and putting it back in
- Checking all plugs inside the laptop
- Checking contents of SSD and removing it
- Took it to a laptop & phone repair shop
The local repair shop we brought the laptop to ran a diagnostics and suggested that the motherboard is fried and requires replacement. We do believe that the motherboard malfunctioning is the case we have here but I wanted to see if I could resort anywhere else before purchasing a whole new computer or getting the motherboard replaced by professionals.
Thanks in advance.