E Elise Hartshorn Prominent Mar 22, 2017 1 0 510 Mar 22, 2017 #1 My laptop was sent to Lenovo for repairs and they did a factory reset. I did not have a back up. Can I recover my files from the hard drive and how? Thank you.
My laptop was sent to Lenovo for repairs and they did a factory reset. I did not have a back up. Can I recover my files from the hard drive and how? Thank you.
rgd1101 Don't Moderator Nov 7, 2011 17,850 216 87,600 Mar 22, 2017 #2 Not likely, and they might have replace the hdd. Upvote 0 Downvote