Know this has been a fews days! The only time I've seen the snowy picture as you describe is when I tried to watch my google play paid content movies on YouTube! It has to do with video settings! or You don't have needed updates of software to play content! You will also get this if your device does not have HTML5 to play video. Also If You are using a LInux Operating system the video will not play. Do an update on Your device and see if that helps? Regards!