LG Gram 13 Blue Screen Error Wdf0100

[rtesta007]

I bought an LG Gram 13 in August last year it has the 7th gen i5 model. Recently the laptop keeps restarting periodically with bluescreen errors. I reinstalled an older version of Windows 10 to see it still causes blue screens and they still occur. The error code it usually throws is an SYSTEM_SERVICE_EXCEPTION Code:Wdf0100.sys, sometimes it throws other errors. I contacted LG as its still under warranty and they wanted me to mail it in for service and it could take up to 3 weeks to fix. Is there any other fix to this before I mail the device in?

 

[johnbl]

Wdf0100.sys is the windows driver framework runtime. it is a interface for third party device drivers.
generally you would go to your motherboard vendors website and install the current motherboard drivers and the current bios and see if you still get a bugcheck.

you might want to also download and run memtest86 to confirm your memory is working as expected.
especially, if the bugcheck error code shown is 0xc0000005