Question Lines on the screen and BSOD

Jan 17, 2021
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Hello,
My friend gave me his laptop Acer Aspire 5940G, he said that he is getting blue screen very often and after restarting its still not working.
So I thought I will just need to reinstall windows (Its windows 7 64bit on laptop).
When I turned it on, everything went okay, so I go for 1st step, get latest updates for windows, updates downloaded and begin installing and forced restart, after restart this happens:





This happens also with external monitor



And now windows cant even start again.
That what was happen to him before, but first time when I turned it on everything were fine.

I thought maybe laptop overheated, but its not.
I think its hardware error, what else can it be? Why is this happening?
 
Last edited:

AlHuneke

Notable
Jul 7, 2020
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I would have though it was a HW problem with the display itself, but that would not show up on an external display. I would suspect a problem with the graphics chip on the motherboard. Can you get into the BIOS and see if there are any graphics settings you can play with (I don't know if that machine uses an external graphics engine).

I suspect you will need a new motherboard. BTW, you do realize that Win 7 is long past support and is no longer receiving security updates in general.
 
Jan 17, 2021
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There is no any graphics settings in BIOS...
Yeah I know win 7 is dead, but its not mine laptop its from my friend
He literally bought it few days ago, I think vendor sold him broken trash
 
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