Losing my mind, help.

[parbynat]

Hi
Two weeks ago I upgraded to windows 10 from windows 7, after a week I decided to reset my laptop as there was far too much going on.
After browsing the forums I saw a few threads from people who had successfully upgraded their dell alienware's ram from 4gb to 8gb.
Two days ago I received two 4gb sticks of ram but after inserting them windows 10 give me a kernel security check failure warning.
I read on here that returning to windows 7 will fix this, but this is where my problem lies, It's as if windows 10 now controls everything including restoring factory settings.
When I press F8 and try and repair computer windows 10 is providing the options.
Is there a way I can return to windows 7?
Thanks
P.S. Bios has recognised the new ram.

 

[englandr753]

Do you remember if you did a clean install of windows 10 or upgrade? If you upgraded, you can revert back to windows 7. If you did a clean install, you have to install windows 7 as a clean install and cant revert back.

I got that straight from Microsoft about 4 months ago when I did an RMA on my motherboard and I now get a prompt to activate windows since Windows 10 embeds the serial number for windows 10 in the motherboard BIOS.

Hope that helps...

 

[parbynat]

Thanks for your reply.
It looks as if I'm going to have install windows 7 and that I can't retrieve it.
Not sure how I'm going to install it as windows 7 came with the laptop.

 

[englandr753]

You can order an installation disk online. Should cost around $30 USD...