Solved! Major problems withToshiba Satellite

[Mirandarenee]

I have a Toshiba Satellite Windows 7 OS 32 bit (yes I know it's old OS but trying to upgrade to windows 10) well back in 2019 it kind of got slammed and the screen wouldn't come on but the power button said it was turning on and off, recently someone fixed the issue of the screen not turning on said it was a loose wire. Well now I'm having problems that I've never had before. When it turns on and boots up it asks me to launch system repair (recommended) I select it, it says loading files then goes to the windows screen halfway loads up with the load bar then goes to a solid black screen with a big white cursor. That's the first problem, if I choose the option of starting up normally it stays stuck on the starting windows screen no load bar, no logo. I tried to select last known good configuration doesn't help, I have also tried putting it into safe mode doesn't help neither, Please help me!

 

[COLGeek]

It actually sounds like your hard drive, where Windows is loaded, may be corrupted or damaged. Will Windows start in Safe Mode?

Try this:

Turn on the computer and immediately begin pressing the F8 key repeatedly. From the Windows Advanced Options Menu, use the arrow keys to select Safe Mode, and press ENTER. The computer will automatically exit Safe Mode when it is shut down.

 

[Mirandarenee]

Any safe mode I put it in it goes to saying loading windows files, then it loads 25-30 things starting with "Loaded: \windows\system32\drivers\..." And then at the bottom it says "please wait..." Now what I have read from the internet this doesn't go any further.

 

[Mirandarenee]

Okay I left it alone see what it would do and it restarts but goes to the same prompt screen trying to Launch system repair which is recommended or starting up normally... ugh

 

[COLGeek]

Seems to me that Windows is corrupted (and you could have a defective hard drive).

Do you have your important files backed up to some other device?

 

[Mirandarenee]

No it was just a personal laptop, so I didn't have any important files, is there a way to fix this?

 

[COLGeek]

You could try reinstalling Windows. Here is a guide to help you through the process.

How To - Windows 10 clean install tutorial

If you are looking for the Windows 11 Clean install tutorial, you can find that here: Windows 11 Clean install tutorial (Click here) Otherwise, welcome to the Windows 10 Clean install tutorial This tutorial is intended to help you, step by step, to perform a clean install of Windows...

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