Hi,
I have an issue with my Windows 10 Home Edition. I have identified at least 4 folders where I have no access. Process explorer lists executables in those directories that are using lots of CPU and memory.
C:\users\user\AppData\Local\msilwou
C:\users\user\AppData\Local\weesvaz
C:\users\user\AppData\Local\igfxmtc
C:\Windows\System32\niakszl
I tried pretty much all ways given on this forum to take control of these folders but no luck. I also noticed that my System Restore doesn't work anymore, meaning the restore points created disappears magically after a reboot. I created restore points using Restore Point Creator but even those are missing after a reboot. Also, I can't add any new users either, I am the only user (administrator) on this computer.
I am suspecting it is a malware and am planning to backup and re-install Windows. I just wanted to know if there anything else I need to try. I have scanned the computer using Bitdefender, IOBit, Malwarebytes, Avast etc but none of them list these executables as virus.
Thanks
I have an issue with my Windows 10 Home Edition. I have identified at least 4 folders where I have no access. Process explorer lists executables in those directories that are using lots of CPU and memory.
C:\users\user\AppData\Local\msilwou
C:\users\user\AppData\Local\weesvaz
C:\users\user\AppData\Local\igfxmtc
C:\Windows\System32\niakszl
I tried pretty much all ways given on this forum to take control of these folders but no luck. I also noticed that my System Restore doesn't work anymore, meaning the restore points created disappears magically after a reboot. I created restore points using Restore Point Creator but even those are missing after a reboot. Also, I can't add any new users either, I am the only user (administrator) on this computer.
I am suspecting it is a malware and am planning to backup and re-install Windows. I just wanted to know if there anything else I need to try. I have scanned the computer using Bitdefender, IOBit, Malwarebytes, Avast etc but none of them list these executables as virus.
Thanks