I have a brand new toshiba laptop with Windows 10 and a 64 bit processor. It's a bit of a toaster because it's only purpose is To help with school work. I dropped it slightly (no outward damage no screen distortion) and now I get a media disconnected error. Resetting the laptop fixed it for less than 24 hours and subsequent resets have the same effect. What's happening and how do I fix it? I should note I'm not fluent in advanced hardware speak so please explain it to me like I'm 5