Question MSI GL62 6QF HDD drive has disappeared from drives

Jul 25, 2021
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I have searched through multiple threads with this same issue on this website and am honestly too computer illiterate to understand what the issue is.

I have seen check the bios, windows + r to run disk management, and check the cable connection but honestly i don't know how to read the BIOS or how to open it.

My 1 tb HDD has been making clicking noises off and on lately and until this happened I wasn't sure where the click was coming from or how to solve. You can imagine how convoluted the results on google are when you search "laptop clicking noises" without any context or sound.

here is the link to the disk management. the hard drive D: doesn't show up anywhere.

https://ibb.co/3vV7TWF

Any help would be greatly appreciated.

Here are the specs of my laptop.

OSWindows 10 Home
DISPLAY15.6" FHD (1920x1080)
15.6" FHD (1920x1080), Wide-View
MEMORYDDR4, 2 Slots, Max 32GB,
STORAGE CAPABILITY1x M.2 SSD Combo (NVMe PCIe Gen3 / SATA ) SSD 1x 2.5" SATA HDD HDD
OPTICAL DRIVEDVD Super Multi
WEBCAMHD type (30fps@720p)
KEYBOARDFull Size Keyboard
COMMUNICATIONGb LAN
802.11 ac Wi-Fi + Bluetooth v4.0
AUDIO JACK1x Mic-in
1x Headphone-out (SPDIF)
I/O PORTS1x Type-A USB2.0
1x RJ45
1x SD (XC/HC)
1x Mini-DisplayPort
BATTERY41 Whr
AC ADAPTER120W adapter
DIMENSION (WXDXH)383 x 260 x 27~29 mm
WEIGHT (W/ BATTERY)2.4 kg
 
Jul 25, 2021
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okay so it was clicking off and on periodically for a couple months. the clicking indicates a drive beginning to fail? is there any chance of a loose cable?
 
Jul 25, 2021
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Most of my files are backed up from frequent back ups but I dont know how to access the files on the missing drive that are not backed up. I also dont know how to test the HDD.
 
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