Abhishek1025 :
I recently installed windoes 8.1, but when i connect my Galaxy S4 , via usb cable to access my memory card from pc.. no window pops up. In device manager , there exists an MTP icon with a yellow mark.. and phone gives a message saying unable to find software on your pc that can recognize your device service pack 3 etc..... Also windows update shows some failed installation error for MTP device.. plz help me out ..
i found a simple fix for this problem hope it helps you and others too:
while at the device manager panel where the device shows a yellow mark:
step 1;right click on the device and click on its property
step 2;go to driver, then click on update driver
3;select on " Browse my computer for driver software
locate and instal driver software manually
4;ignore the browsing option and skip to
" Let me pick from a list of device drivers on my computer.........."
5; you will get a list of compatible drivers, select on the 'MTP USB Device'
...... and there. your device will be recognized again and will go back to working properly!!
comment and share if you found this helpful
from. Qba Mwaura