My Acer Aspire A315-51 Charging issue

[wawangcowboy10]

My acer laptop is too hard to charged. Before I make it charging, I have to insert in and out the plug until the charging led light status is ON and It has to be on sleep status before it make it charge because if I'm going to charge it while open, It will never be charged
or else I close my laptop or sleep. Another issue is when I'm using it while charging, It is always be on off-charging automatically even the charger is plugged in. It's frequently happen when I'm playing high graphics game or high data applications such as visual studio and android studio.

 

[Kashimi]

You need to send it to Acer and have them repair it.