My Acer Aspire E5-511 won't turn on. Help! Please!

[elena.rowe]

So my Acer Aspire E5-511 won't turn on. It shut down due to low battery so I put it on to charge and left it for about 12hrs. When it's plugged in the charging light is blue (meaning it is charged) but when I try to turn it on the main light goes blue for a bit then turns off. I have tried the trouble shooting thing about 6 times and it's just not working. Someone help?

 

[webworkings]

NOTE: Yes, I know some batteries are not so easy to get to, on some devices. However, it should be removable/replaceable. Unless it is under warranty, then you should contact the manufacturer first.


Try the following and see if it will turn on...

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now plug back in the power/charger cord.
5. Now put the battery back in.

If this doesn't help, then test the power cord to see if it is good. Either try your cord in another device, or try another devices cord in your laptop. You may also want to try charging it when the device is off, rather than on. If it works then, the cord is probably the issue.

Should that not be the problem, then check the battery to see if it needs replacing.