When I open my laptop my screen is black and it will not open to its normal screen page. Pressing control/alternate and reset makes no difference. My keyboard lights up and there are 2 green lights on my laptop as I have the power cord plugged in.
I need help as I am hearing impaired and rely on my laptop for communication .
Thank you in advance for any help you can give me.
I need help as I am hearing impaired and rely on my laptop for communication .
Thank you in advance for any help you can give me.