My Android Ellipsis tablet keeps stopping. Please tell me what to do. I can't use it.

[churchmouse1014]

My Android Ellipsis tablet keeps shutting off, I can't even use it. It's less than 2 years old. Please tell me that to do.

 

[webworkings]

At what point is it shutting off? After it starts up? Before it loads fully? When it is on for an hour? Please add this detail so we can better assist with the problem.