My android phone keeps on saying Error retrieving g information from server. [RH-1]

myca0409

Commendable
Apr 6, 2016
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0
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Hi Melissa,

You can try below steps and let me see if it will work :

Open the "Google Play" app and press the home button to return
Go to Settings > Applications > Manage Applications > ALL tab > look for GOOGLE PLAY > tap clear cache > tap force stop > Go back to Settings > Applications > Manage Applications > tap Google Services Framework > tap clear data > force stop

Reboot your device and google play store will work. Let me know if you will get the same error.
Hope this helps!
 
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