my cell phone is locked and needs a password. I never put a password on my phone. how can i unlock it? It's a GalaxyJ3 Emerge

[jaywill49]

My cell phone is locked and needs a password. I never put a password on my phone. How can I unlock it? It's a Galaxy J3 Emerge

 

[rgd1101]

contact your service provider to unlock it

 

[jaywill49]

Thank you