My computer says its connected to the internet but it won't load anything

[rampaigeftw]

So my computer won't load the internet but it says its got great connection. I saw some things about IP addresses and DNS can someone explain what I can do?

 

[reedo_43]

Do you have a valid ip address? Command prompt...ipconfig and hit enter. Show your results.

 

[SavLord]

Do you have a valid ip address? Command prompt...ipconfig and hit enter. Show your results.

I have the same issue as rampaigeftw with my roommates laptop. I tried what you said to do and these are my results:

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Link-Local IPv6 Address . . . . . : fe80::6ca6:e4c:ac03:f351%12
IPv4 Address. . . . . . . . . . . : 192.168.1.12
Subnet Mask.. . . . . . . . . . 255.255.255.0
Default Gateway. . . . . . . . . : 192.168.1.1

Ethernet adapter Local Area Connection

Media State. . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix. : NB4WDS.COM

 

[wolffex]

Try these in order:

Click on start, then in search type in 'cmd' and open it. Then type this in (without quotes) "ipconfig /release" and press enter. Then wait for one minute and type in "ipconfig /renew" and press enter. Wait for another minute and then try to see if everything works. If it doesn't work then try this, disconnect the coaxial wire from your modem for one minute and reconnect it. If that doesn't work then disconnect all wires from your modem for one minute and reconnect. If this also doesn't work then press the reset button on your modem for 15 seconds and wait for a minute and see if that works. If that does not work then contact your internet service provider, it may just be that they might be having issues at the moment.

 

[SavLord]

Try these in order:

Click on start, then in search type in 'cmd' and open it. Then type this in (without quotes) "ipconfig /release" and press enter. Then wait for one minute and type in "ipconfig /renew" and press enter. Wait for another minute and then try to see if everything works. If it doesn't work then try this, disconnect the coaxial wire from your modem for one minute and reconnect it. If that doesn't work then disconnect all wires from your modem for one minute and reconnect. If this also doesn't work then press the reset button on your modem for 15 seconds and wait for a minute and see if that works. If that does not work then contact your internet service provider, it may just be that they might be having issues at the moment.

The first two actions say that no operation can be performed on local area connectiob whike it has its media disconnected