my dell II poc inspiron 3000 series is not charging Why

[Tracy_27]

my dell II poc Inspiron 3000 series is not charging have no idea why?

 

[webworkings]

Try the following and see if it will start to charge.

1. Unplug your charger cord.
2. Remove the battery.
3. Press and hold the "Power" button for 30 seconds.
4. Now replace the battery and the power cord.
5. Do Not turn on the device, just see if it will charge.

If it will charge while off, but not while on, then the problem is probably the charger cord. If it still won't charge at all, no matter if off or on, then it is probably either the battery, or the charging circuit (which could mean replacing the motherboard).

 

[Mauroghiglia]

Hi,
first of all check in BIOS setup, under "General information". Please post here what you find under "battery heath" and "Ac Adapter".
If Ac Adapter Type is "Unknown" then try a known good Ac Adapter (Dell).

 

[Rod_4_]

A loose single wire in the adapter connector to the laptop can cause this error. Solve it by slowly rotating the connector while it is plugged in and the motherboard will then pick up the correct signal and start charging. This can save having to buy another adapter.