my hp truns on nothing shows on screen but i hear beeps and my cap lock light flashes 3 times pauses and flashes the same hel

[nearingvenus]

help with knowing the problem the my HP laptop so I can fix it

 

[jarotech]

Hi, the problem come from your memory, not yours but from the laptop, try to reseat the RAM.

 

[nearingvenus]

Hi, the problem come from your memory, not yours but from the laptop, try to reseat the RAM.

how do I reset the rams would that be taking them out and then replacing them back in if yes I already did and the problem
is what it is

 

[jarotech]

Yes, it's reseat not reset, like reinstalling, but I see that you already did that, do you have just one stick of RAM?

 

[nearingvenus]

no 2

 

[jarotech]

Try one stick at a time and change their position also.

 

[nearingvenus]

ok I shall if that's does not work what would you think to try next and thank you very much for your time

 

[jarotech]

If neither of your RAM works, even if you change their position, you need new RAMs to test.

 

[nearingvenus]

If neither of your RAM works, even if you change their position, you need new RAMs to test.

 

[nearingvenus]

thank you haven't had time too check anything yet but i will let you know it goes when i can find time thanks again

 

[jarotech]

Don't hurry, take your time, I come back often.