I'm the original phone owner & know my log-in code, but according to the Apple Genus Bar supervisors, my screen broke over the keypad and interpreted movement as attempts to log-in, "permanently" locking anyone, including Apple from accessing the data, even from the cloud (if it was actually backed up there). But I called Apple Support & asked: What if that data is needed as evidence in a legal case? They said that can be a different matter. They implied they could possibly recover it, ex., with a warrant; and told me they've heard of third parties who have developed a work-around that enables them to get past a "permanent" lock-out. But they didn't say who can do it. Does anyone know? (This is provably not a stolen phone).
Related: I once tried to drag-and-drop a backup to my computer, but I think I did it without iTunes. (My iTunes downloads never worked because the phone was too full - per Apple). Not sure if my computer DL worked or what was saved, because it kept timing out. (Is there a way to view that on my computer to see if it saved what I need?) Thanks so much.
Related: I once tried to drag-and-drop a backup to my computer, but I think I did it without iTunes. (My iTunes downloads never worked because the phone was too full - per Apple). Not sure if my computer DL worked or what was saved, because it kept timing out. (Is there a way to view that on my computer to see if it saved what I need?) Thanks so much.