My laptop does not get through the boot window

[Omar_31]

Hello.
I have ASUS X550LN-DB71 for 2 years now, for a while my laptop used to randomly freeze for a second or 2 and continues to operate but yesterday it froze completely, i am using windows 10, a message popped up with an error titled Critical-Process-Died, I restarted it but my laptop was very slow and crashing then it froze again with the same message, I tried to restart it but all it showed is the setup utility that blue screen where there are the boot options no matter how many times i restart it now it just go to the setup utility window, when i tried to launch CSM it showed this message(insert a disk drive...etc), I did not find my hard disk in the boot options at all, I connected my hard disk to my PC to make sure its working since there is an important data on it and i found the drive and copied the data, so what is wrong with the laptop exactly?

 

[jsmithepa]

Run a S.M.A.R.T. util on it while attached to desktop see what it says.

 

[D_Know_WD]

Hi there Omar_31,

I would agree with jsmithepa. There's a chance that your HDD is failing.

You need to attach it as a secondary drive, to a working computer. Then, you can go to Disk Management and see if it has healthy partitions and/or file system.
You may need to run some data recovery tools on it, if you can't really access it right away.

After that, you can check the drive's health status out: http/www.tomshardware.co.uk/forum/282651-32-best-diagnostic-testing-utility

If the drive can't be accessed by the software tools, you will need to contact a data recovery company.

Cheers,
D_Know_WD