My laptop instantly shutdowns and i dont know why :(

marc_2094

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Jun 22, 2010
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i bought a new laptop it's Lenovo ideapad Z360 and when i used it, it just
shuts down without asking me. i don't know why or what is the problem. can you help me? and also my windows 7 enterprise is not a genuine maybe it can help you and i don't have antivirus yet. -.-
 

Fadekyn

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Jan 15, 2011
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Download Avast anti-virus Home edition for free. Does it shutdown while using? Or does it shutdown when you walk away? As for the Windows version, I have no clue, who did you buy the laptop from?
 

Fadekyn

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Jan 15, 2011
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....if you don't have anti-virus yet then I don't see how it can't help. Get anti-virus on it, run a scan and then report if your system is clean. You could have something messing with your computer.
 

wribbs

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Aug 31, 2010
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You should try to return the laptop. If for some reason you cannot, even though you say its new, then you should format the hard drive and do a fresh install of a Genuine Windows 7. Backup any files you want to keep first of course but make sure to virus scan them before putting them back on.
 
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