My laptop is frozen and won’t power off

Apr 19, 2018
1
0
10
0
I have a Lenovo I bought about 2 months ago. Last night It froze up the cursor won’t move. And I can’t get it to power off shut down or nothing. What can I do???
 

smashjohn

Prominent
Aug 14, 2017
52
0
610
10
They'll usually power off if you hold the power button for 12 seconds.

otherwise..

Pull the battery out and unplug it. Wait 30 seconds, put the battery back in and plug it back in.
 

smashjohn

Prominent
Aug 14, 2017
52
0
610
10
They'll usually power off if you hold the power button for 12 seconds.

otherwise..

Pull the battery out and unplug it. Wait 30 seconds, put the battery back in and plug it back in.
 
Thread starter Similar threads Forum Replies Date
T Laptop Tech Support 0
P Laptop Tech Support 8
A Laptop Tech Support 1
Y Laptop Tech Support 1
S Laptop Tech Support 2
M Laptop Tech Support 2
A Laptop Tech Support 1
G Laptop Tech Support 3
C Laptop Tech Support 1
J Laptop Tech Support 2
L Laptop Tech Support 5
N Laptop Tech Support 2
A Laptop Tech Support 1
D Laptop Tech Support 1
I Laptop Tech Support 7
C Laptop Tech Support 1
C Laptop Tech Support 1
E Laptop Tech Support 1
H Laptop Tech Support 2
D Laptop Tech Support 1

ASK THE COMMUNITY