my laptop is locked and cannot get into it

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If the problem is you forgot the password, then we cannot help you since it is against forum policy rules because we have no way to verify if you are proper owner of the laptop.

I can only suggest that you contact the manufacturer and have them help you. You will need to prove you are the original owner. If you registered the laptop or bought it directly from the manufacturer, then that should be an easy process. Otherwise, you will likely need to provide proof of purchase.
 
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