Question My laptop is working fine with an external monitor but the internal display does not

Jun 13, 2024
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My laptop is working fine with an external monitor but the internal display does not.
The display works fine in safe mode but when I boot up into normal mode it only lights up and stays like this.
The hardware works fine as I am able to use the laptop but with an external monitor
I have a dell XPS 13 (9350, Late 2015)
Please someone help me fix it , I m also up to date with the displays drivers
 
Jun 13, 2024
2
0
10
It sounds like a driver or software issue. Try uninstalling and reinstalling the display drivers in normal mode. If that doesn't work, consider rolling back to a previous driver version.
I did and if I roll back to previous driver version it uses some drivers from 2006