my laptop showing blue screen some time black screen and showing to much load without anything using

[ubaid216]

i have toshiba laptop i got a big problem i dont understand what is the problem my laptop showing to much load without anything running if i open google chrome use facebook then i got blue screen some time screen black some time screen freez please help me

 

[Laptop_Nerd]

Hi,

Here are some troubleshooting steps that may help.
- First is to do a virus/malware scan just to make sure it's not infected. Please use the link below for the complete guide and tools.
- http/www.tomsguide.com/faq/id-1691891/removing-malware-proven-completely-remove-bitcoin-mining-malware.html
- If the same problem will persist after doing the virus/malware clean up, do test the hardware components of the laptop. (HDD and RAM).
- Here's how to test the HDD: http/www.mytoshiba.com.au/support/items/faq/596
- Here's a software you can use to test the RAM's: http/www.memtest86.com/download.htm
- If both test will past, your last option would be to reinstall Windows.

 

[ubaid216]

bro i install window to many time but got same problem