My laptop updated it self and now my cursor sits at the middle of the start screen and I can't move it or use the keyboard. I

Ankit_34

Commendable
Oct 21, 2016
1
0
1,510
0
My laptop updated it self and now my cursor sits at the middle of the start screen and I can't move it or use the keyboard. I tried fn + f7 already
 

Martin_108

Commendable
Oct 21, 2016
5
0
1,520
1
could be 2 things

*your keyboard and mouse cables got unhooked (very unlikely)
*the update destroyed the drivers for your keyboard and mouse input device

Can you connect an external mouse and keyboard and tell us if they work?
 

Martin_108

Commendable
Oct 21, 2016
5
0
1,520
1
could be 2 things

*your keyboard and mouse cables got unhooked (very unlikely)
*the update destroyed the drivers for your keyboard and mouse input device

Can you connect an external mouse and keyboard and tell us if they work?
 
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