Question My laptop won’t load up

[Romboyd09]

So I have an ASUS gaming laptop but every time I try to turn it on it shows the ASUS logo but then turns off and it keeps doing that until I force shut it off what do i do?

 

[COLGeek]

Upon startup, can you access the BIOS? If so, does the system properly recognize your storage device (SSD and/or HDD)?

 

[Romboyd09]

Upon startup, can you access the BIOS? If so, does the system properly recognize your storage device (SSD and/or HDD)?

no I can’t cause right when I turn it on it just turns of and keeps doing that and when I try to do that nothing happens

 

[COLGeek]

Has the system been dropped or damaged in any way?

 

[Romboyd09]

Has the system been dropped or damaged in any way?

No I don’t think so

 

[COLGeek]

Anything changed on system just prior to this happening? Is the system still under warranty?

 

[Romboyd09]

Anything changed on system just prior to this happening? Is the system still under warranty?

Not sure

 

[COLGeek]

Go here and see if your system is under warranty:

https://www.asus.com/us/support/article/818

 

[Romboyd09]

Go here and see if your system is under warranty:

https://www.asus.com/us/support/article/818

Ok it is

 

[COLGeek]

Sounds like a significant hardware failure. Request repair/replacement.

Good luck.

 

[Romboyd09]

Sounds like a significant hardware failure. Request repair/replacement.

Good luck.

Thanks

 

[COLGeek]

Thanks

You are welcome.