Hi I have this Acer notebook (aspire one KAV10). I have this problem with my laptop for about 2 to 3 weeks now. It won't shut down that's why I have no choice but to unplug it since it doesn't have battery as well.There is this one time when it shut down properly in safe mode. But in normal window it doesn't. I've tried uninstalling programs that I recently installed and try to delete some files too , to increase the memory. Now it has free space up to 20 GB (full memory is 74.00 GB). I've tried searching in the internet for solutions and I've read about this CCleaner. I already have that so I tried it but still won't work. Then I also try system restore but I wasn't able to finish cause I don't have any restore points.. and when I tried to make one there is this message that says something about X1000667937 ( kinda like that, I can no longer remember). Anyways I wasn't able to perform system restore so I don't know if its effective or not.
I would like to ask if any of you have recommendations regarding my problem. I'm hoping to get helpful response from you guys...thanks
I would like to ask if any of you have recommendations regarding my problem. I'm hoping to get helpful response from you guys...thanks