My metro phone wont turn on

cafranks1973

Honorable
Jun 10, 2012
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my phone told me to erase my visual voice wouldnt let me so i tried through voicemail and when i was done it still said that and turn off now when i turn it on it stays on the metro hello part then to the zte page back and forth it has also called people with out being touched and this is a new phone please help
thankyou cheryl
 
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