my new laptop are missing software not install. 2 days old lapi

MERGED QUESTION
Question from Er_1__ : "Laptop missing today"

I'm purchsing new laptop. But his missing. His old only 2days. No software install. His box pack laptop
 
Two threads and we still have no idea what you want us to help you with.

Are you saying your new laptop has no software? Is it fully charged or plugged into mains electricity? Perhaps that's why nothing happens when you turn it on.