My Samsung smart tv has no sound on it

[Kevin8570]

My Samsung led smart tv has picture and no sound the sound diagnostic test worked but when u try to watch normal shows you don't get any sound

 

[mikejahnke101]

Do you have anything plugged into the audio out ports? (If you TV has one) And does the TV play sound if you use a video game console or DVD/BluRay Player?

Also, how do you have your TV set up to receive cable? Hooked up via coax or by HDMI? And do you have a cable box?