My Son bounced his basketball on my Toshiba laptop screen.

newelljenn

Estimable
Sep 14, 2014
1
0
4,510
0
Now parts of the screen light up, but it is unreadable. Do I need to replace the screen and the blacklight, or will replacing one or the other work to fix this. Where would I find the replacement parts?

Thank you,

A very annoyed mom!
 

M0j0jojo

Honorable
Jan 2, 2014
105
0
10,660
12
First I would use a HDMI or VGA cable to connect the Laptop to a Monitor or TV and see if everything is working properly. Then I would back up the Hard Drive and then take it to the repair shop. If you still have damage Warranty on it I would contact Toshiba or where you bought the laptop from to let them know about this issue.
 

M0j0jojo

Honorable
Jan 2, 2014
105
0
10,660
12
First I would use a HDMI or VGA cable to connect the Laptop to a Monitor or TV and see if everything is working properly. Then I would back up the Hard Drive and then take it to the repair shop. If you still have damage Warranty on it I would contact Toshiba or where you bought the laptop from to let them know about this issue.
 
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