My sound drivers

nyashabotman

Honorable
Jun 10, 2013
1
0
10,510
My Hp620 laptop does not produce sound. I can only listen to any audio sounds via the head phones. The worrisome thing is that if a Skype call comes in while I am listening to music, the music can be heard from the laptop speakers. What must I do?
 

Taunchi

Honorable
May 18, 2013
2
0
10,510
Did you try to find out what audio driver you are using, where it's from and if there is an updated version of it? Try here >>http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?cc=us&prodSeriesId=4158863&prodNameId=4158501&taskId=135&swItem=ob-101008-1